Privacy Notice

Updated:

What does linkspace do?

Linkspace is the launchpad to your latest video, article, recipe, tour, store, website, social post, and other content. We connect your audience to wherever you are online, and make your content more discoverable and easier to manage. Our Website (located at linkspace.comand other digital properties (such as our mobile app and Developer Portal) (together our “Platform”) provides information about us and allows individuals and businesses to sign-up as Linktree Users (to create a personalised, easily-customisable page), as Subscribers (to subscribe to and follow Linktree Users), or as developers (to create functionality that interacts with our Platform) together, the "Linkspace Services".

The pages that Linkspace Users are able to create using the Linkspace Services are referred to in this Privacy Notice as "User Profile"

We are headquartered in Vijayawada India. For more information about Linktree, please see the “About” section of our Website at linkspace/about/.

How does this Privacy Notice apply to me?

This Privacy Notice only applies to personal information we collect as a controller from:

  • visitors to our Platform("Platform Visitors")

  • individuals, representatives of individuals, or companies that sign up to use our Linktree Services via a paid plan ("Paid Plan Users")or free plan("Free Plan Users "),together our LinkSpace Users.

  • individuals that sign up to subscribe to and/or follow User Profiles("Subscribers")

  • individuals that visit and interact with User Profiles ("Profile Visitors")

  • developers that sign up to our Developer Portal in order to build functionality that interacts with the Linkspace Services ("Linkspace Developers") and ,

  • individuals who respond to our surveys, marketing materials or participate in trade promotions or competitions that we may run from time to time.

This Privacy Notice, applies to the processing of personal information by Linkspace as a controller. When we talk about Linkspace acting as a “controller”, we mean that Linkdetermines the purpose and the means of the processing (i.e. we make decisions about how we will handle your personal information). Because of the nature of our services, we can also act as a “processor” on behalf of Linkspace Users. This means that, when we are instructed by a Linkspace User, we can facilitate processing of Profile Visitors’ and Subscribers’ personal information on behalf of that Linkspace User (“Processor Services“). This Privacy Notice does not address Processor Services. If you are a Profile Visitor or Subscriber, and want to know how a Linkspace User handles your personal information, please get in touch with the Linkspace User directly and/or refer to any privacy notice on the relevant User Profile.

What personal information do we collect?

This Privacy Notice only applies to personal information we collect as a controller from:

  • Information you provide voluntarily When you sign up to become a Linkspace User, a Subscriber, use or interact with our Linkspace Services or staff, visit our Platform, visit a User Profile, sign up to our Developer Portal, respond to a survey or participate in a trade promotion we may ask you to provide personal information voluntarily. For example, if you are a Free Plan User we will ask you to provide your email address, name, username, hashed password, vertical (industry to which your account relates) and marketing preferences. If you are a Paid Plan User we will also ask for your full name, billing email address, billing address and payment method in order to facilitate billing. If you are a Subscriber, we will ask you to provide your email address or SMS number.To opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails or SMS we may send you or completing our Data Request Form.You may also provide us with your personal data when you submit queries or make a report to us (such as an Intellectual Property Report or Counter Notice). For example, we may ask you to provide your name and email address so that we can respond to your queries. If you are making an Intellectual Property Report or Counter Notice, we ask you to provide your name, address, email address, phone number and details regarding the intellectual property rights concerned.If you are a Profile Visitor, a User might request that you provide your email address, mobile number, date of birth or age, or other personal information in order to access elements of a User Profile (such as locked content). We may use the results of such access (i.e. successful or unsuccessful access attempts) to produce aggregated statistics for our own internal purposes and to improve the Linkspace Services.You may also provide personal information voluntarily if you respond to our surveys, marketing materials, or through your participation in trade promotions and competitions we may run from time to time.

  • Information that we collect automatically When you visit our Platform, use our Linkspace Services, interact with a User Profile, respond to a survey or participate in a trade promotion we collect certain information automatically from your device. In some countries, including countries in the European Economic Area and UK, this information may be considered personal information under applicable data protection laws.Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), time zone, usage data, diagnostic data and other technical information. We may also collect information about how your device has interacted with our Platform, Linkspace Service or User Profiles, including the pages accessed and links clicked.Collecting this information enables us to better understand you, where you come from, and what content is of interest to you. We use this information for our internal analytics purposes, to improve the quality and relevance of our Platform and Linkspace Services, to provide hints and tips to our Linkspace Users and to make recommendations of Linkspace Profiles you might be interested in viewing.Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading How do we use cookies and similar tracking technology” below.Further, we may undertake automatic scanning of User Profiles and links to determine whether mandatory or default sensitive content warnings should be applied and presented to Profile Visitors who wish to access the relevant User Profile or linked content, and to determine if any content should be removed or any User Profiles should be suspended in line with our Community Standards and/or Terms of Service. Where a User changes their User Profile, we will also notify relevant Subscribers to that User Profile that updates have been made.

  • Information that we obtain from third party sources From time to time, we may receive personal information about you from third party sources (including from service providers that help us run marketing campaigns or competitions and our partners who help us provide our Linkspace Services). In all cases, we will only receive such data where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

  • Children’s data Our services are not intended for use by children under the age of 18 (the “Age Limit”). If you are under the Age Limit, please do not use the Linkspace Services and do not provide us with your personal information. If you are a parent or guardian and you are aware that an individual (of whom you are a parent or guardian) under the Age Limit has provided us with personal information, please contact us. We will, upon notice or discovery, take all reasonable efforts to erase or destroy any personal information that may have been collected or stored by us about that individual.

Why do we collect your personal information?

In general, we will use the information we collect for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. These include:

  • To provide and deliver the Linkspace Services and to assess, maintain and improve the performance and functionality of the Linkspace Services.

  • To ensure the Linkspace Services are relevant to you and your device, to notify you about changes to the Linkspacce Services, and to deliver targeted and/or localised content based on your user data, location and preferences.

  • For consumer research and to allow you to participate in surveys or interactive features of the Linkspace Services when you choose to do so.

  • To provide customer support and to process and respond to a request, complaint or Intellectual Property Report or Counter Notice that you may have made.

  • To monitor the usage of the Linkspace Services and to detect, prevent and address technical issues.

  • To process payments for Paid Plan Users.

  • To conduct business planning, reporting, and forecasting.

  • To verify your identity and to detect fraud and potential fraud, including fraudulent payments and fraudulent use of the Linkspace Services.

  • To include Linkspace User content as part of our advertising and marketing campaigns to promote Linkspace.

Legal basis for processing personal information

Our legal basis for collecting and using personal information described above will depend on the personal information concerned and the specific circumstances in which we collect it.

However, we will normally collect personal information from you only where we have your consent, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). As indicated above, we require certain personal information to enter into a contract with you as a Linkspace User. Without your personal information, we will be unable to provide you with Linkspace Services available to Linkspace Users.

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to develop and improve the Linkspace Services, to provide additional functionality, to ensure appropriate security or to implement sensitive content warnings and content moderation. We may have other legitimate interests, and if appropriate, we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Us”.

How do we use cookies and similar tracking technology?

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Notice.

How do we secure your personal information?

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition we limit access to your personal information to employees, agents, contractors and other third parties who have a business need for access. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Therefore, we have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Complaints

We take your privacy concerns seriously. If you have a complaint regarding our handling of your personal information or concerning our privacy practices, you may file a complaint with us using the contact details provided under the “Contact Us” heading below. We will confirm receipt of your complaint and, if we believe necessary, we will open an investigation.

We may need to contact you to request further details of your complaint. If an investigation has been opened following a complaint made by you, then we will contact you with the result as soon as possible. In the unlikely circumstances we are unable to resolve your complaint to your satisfaction, you may contact the local privacy and data protection authorities in your jurisdiction.

Changes to This Privacy Notice

We may update our Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

Contact Us

  • If you have any questions about this Privacy Notice, our privacy practices or if you would like to make a request about any personal information we may hold about you, including correction of personal information, please contact us:

  • By email using: support@linkspace

  • By visiting this page on our Platform: linkspace/help

  • By post at Linkspace Pty Ltd, Devinagar,Vijayawada, AP ,India.